Gracie Barra Orange - Brazilian Jiu Jitsu

Ask all visitors if there are any specific needs to be met

Caters for people who are blind or have vision loss

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)