Learn to Surf
Overview
Port Macquarie Surf School Learn to Surf lessons include the use of safe softboards, wetsuits, rash vest and sunscreen. The prime objective is a duty of care for all participants ensuring personalised attention for all participants.
They have a "hands on" approach to teaching. You'll have them in the water with you throughout the entire lesson.
In their lessons you'll learn surf safety, surf awareness and surf etiquette. Port Macquarie Surf School's success comes through their commitment to maintaining the highest quality coaching while providing an enjoyable experience to all participants. They pride themselves on providing personalised service within flexible programs that meet your needs.
All ages and surfing capabilities catered for, from beginners to high performance lessons
Location
Accessibility
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with allergies and intolerances.
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)