Aqua Villa Holiday Apartments

Caters for people who use a wheelchair.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Employ people with disability

Have a handheld shower hose (should be at least 1500mm long)

Have a kitchen area and desk which is accessible for a person at seated height or is height adjustable

Have a shower curtain (no door)

Have a wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.)

Have a wheelchair accessible toilet / shower and change room

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have grab rails in the bathroom

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have TVs with captioning option

Offer multiple options for booking - web, email, phone

Provide grabrails provided adjacent to the toilet

Provide portable commode chairs

Provide portable ramps

Provide seating in common areas including reception area

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in disability awareness