Yarrawonga Mulwala Visitor Information Centre
Overview
Yarrawonga Mulwala Visitor Information Centre are your local experts and one-stop destination for advice on the region.
Whether you're planning a wedding, family reunion, car rally, conference, golf tour, or canoeing adventure, the team at the Yarrawonga Mulwala Visitor Information Centre is here to help. As locals, they understand the region inside out and can quickly narrow down your options to the must-see and must-do experiences.
They offer both online and in-person booking services, providing access to the widest range of accommodation and activities in the area — including boat cruises on the stunning Lake Mulwala. Best of all, you're always speaking with real people who genuinely care about making your visit exceptional.
The team is passionate about the region and eager to share their invaluable local knowledge to ensure you get the most from your stay — whether it's your first visit, your twentieth, or you're a local looking for something new.
They're proud to connect you with trusted member businesses and love thinking outside the box to help tailor experiences and recommendations just for you.
Expect friendly service and the most up-to-date local information. While online resources are helpful, nothing beats the personal touch of dropping in.
Accessibility
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in disability awareness