Quality Hotel Mildura Grand
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Overview
Quality Hotel Mildura Grand is superbly located in the heart of Mildura's shopping and dining precinct, just a short stroll from the Murray River.
The historic, landmark Quality Hotel Mildura Grand offers character and charm with modern amenities and comforts.
Facilities include a choice of spacious guest rooms and suites, lavish art-deco function and conference rooms, a picturesque rose garden and courtyard for relaxation and entertainment,…
Quality Hotel Mildura Grand is superbly located in the heart of Mildura's shopping and dining precinct, just a short stroll from the Murray River.
The historic, landmark Quality Hotel Mildura Grand offers character and charm with modern amenities and comforts.
Facilities include a choice of spacious guest rooms and suites, lavish art-deco function and conference rooms, a picturesque rose garden and courtyard for relaxation and entertainment, an outdoor pool and gymnasium. Off-street parking is available directly opposite the hotel.
With 99 comfortably appointed rooms, the Mildura Grand caters for every guest need and budget. All rooms are amply equipped with modern furniture, quality drapery and dressed with premium linen. Complimentary high-speed Wi-Fi and current release movie channels are provided.
The refurbished superior suites and quality rooms contain queen-size beds, 68-centimeter flat screen televisions. Accommodation is climate controlled with split system air-conditioning/heating units.
Make sure your next stay or event in Mildura is grand, where modern facilities meet traditional service in comfortable surrounds at Quality Hotel Mildura Grand.
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Accessibility
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Employ people with disability
Have Braille and tactile signage on all information and paths of travel
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an appropriate area for toileting an assistance dog
Have audio enabled lifts
Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
Have handrails on all your stairways
Have raised tactile buttons in your lifts
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide digital communication materials (hard copy information is also available on line)
Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
Provide information in large print
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in disability awareness
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Website meets WCAG 2.0 accessibility standards