Wonders of Wollemi and Gardens of Stone

Overview

Embark on a captivating journey through time and nature with our magical full-day vehicle and walking tour. Get ready to immerse yourself in the wonders of the Greater Blue Mountains Wollemi and…

Embark on a captivating journey through time and nature with our magical full-day vehicle and walking tour. Get ready to immerse yourself in the wonders of the Greater Blue Mountains Wollemi and Gardens of Stone region, as we unveil their ancient rock pagodas, lush fern-filled canyons, and the historic railway tunnel that is home to the enchanting Blue Mountains Glow Worm.

A quiet space is available at the venue/ facility

Actively welcomes people with access needs.

Adhere to The Food Authority requirements for allergy management in food preparation

Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

Ask all visitors if there are any specific needs to be met

Caters for people with allergies and intolerances.

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide linen that is chemical and fragrance free (if requested)

Provide toiletries which are chemical and fragrance free (if requested)

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Train your staff to respond to allergic reactions

Use organic (chemical and fragrance free) cleaning products

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)