Light to Light Walking and Kayaking Holiday, Two Nights - Far South Coast NSW
Overview
Experience breathtaking coastal scenery, indulge in gourmet meals prepared by our talented chef, and stay in a historic lighthouse keeper's cottage. On this small-group walking holiday, you'll also encounter an abundance of wildlife and learn from our knowledgeable local guides about the ecology, history, and culture of the region.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are deaf or have hearing loss
Caters for people with allergies and intolerances.
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
