Kangaroo Valley Kayak and Canoe Safaris

Overview

Kayak and Canoe Hire in Beautiful Kangaroo Valley. The Soft Adventure Specialists since 1993. They offer self guided day trips from two hours to all day. Starting at Hampden Bridge to the pickup…

Kayak and Canoe Hire in Beautiful Kangaroo Valley. The Soft Adventure Specialists since 1993. They offer self guided day trips from two hours to all day.

Starting at Hampden Bridge to the pickup point at Bendeela, with a return shuttle. Wildlife of Bendeela and beyond, extend your day and take a Picnic.

Multi-Day Canoe / Kayaking Camping Trips, spectacular Scenery, abundant Wildlife and peaceful camping on the River Bank.

A quiet space is available at the venue/ facility

Actively welcomes people with access needs.

Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

Ask all visitors if there are any specific needs to be met

Caters for people who are deaf or have hearing loss

Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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