Crystal Creek Meadows Luxury Cottages and Day Spa Retreat

Overview

Imagine a day spa in the privacy of your own luxury private cottage surrounded by gardens and magnificent views. Where you can relax and rejuvenate in a unrushed atmosphere and choose wellness…

Imagine a day spa in the privacy of your own luxury private cottage surrounded by gardens and magnificent views. Where you can relax and rejuvenate in a unrushed atmosphere and choose wellness treatments when and how you want them.

At Crystal Creek Meadows, they provide handmade aromatherapy treatments made with natural essential oils and aromatherapy massages together with the natural healing experience of their extensive therapeutic gardens and taste the fresh local produce to revive you during your stay.

The professional therapist will perform specific beauty treatments tailored to your personal needs, offering professional skincare treatments and 100 per cent natural essential oil aromatherapy from Crystal Creek Meadows.

They will tailor your wellness programme which can also include meditation sessions and yoga. You can borrow bicycles and ride straight from your cottage down peaceful country lanes and visit this friendly charming village which is just three minutes away. These services are available to guests who book our accommodation.

Access and Inclusion Statement

A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Ask all visitors if there are any specific needs to be met

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have grab rails in the bathroom
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide portable ramps
Provide seating in common areas including reception area
Provide toiletries which are chemical and fragrance free (if requested)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use organic (chemical and fragrance free) cleaning products
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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