North Star Holiday Resort

Overview

The multi award-winning North Star Holiday Resort at Hastings Point is an idyllic, family-friendly destination located on the beautiful Tweed Coast, just 30 minutes south of Gold Coast Airport and 30…

The multi award-winning North Star Holiday Resort at Hastings Point is an idyllic, family-friendly destination located on the beautiful Tweed Coast, just 30 minutes south of Gold Coast Airport and 30 minutes north of Byron Bay. Nestled between the pristine Hastings Point beach, national parks and a safe tidal estuary, North Star has a range accommodation including five star, fully self-contained luxury poolside spa villas and spacious family cabins, as well as caravan and campsites, all set amidst 10 hectares of landscaped, tropical gardens.

Whatever style of accommodation you choose at North Star, almost all activities for the kids are free, including the famous Sammy’s Adventure Lagoon waterpark and 8.2 metre Super Slides, Neptune’s Castle Kids’ Club which is fully supervised on weekends and school holidays, tennis, games room, pool tables and outdoor playground.

Seascape Leisure Centre, located onsite at North Star, is a luxury retreat for adults, with massages, beauty treatments, hairdressing salon, 25-metre lap pool, temperature-controlled spas, sauna and gymnasium.

North Star has its own fully licensed restaurant, Ripples Licensed Café. Spacious, family-friendly and affordable, Ripples is the perfect venue for a quick snack, a leisurely coffee or lunch or dinner indoors or al fresco.

Access and Inclusion Statement

Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met

Caters for people who are blind or have vision loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with high support needs who travel with a support person

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have handrails on all your stairways
Have raised tactile buttons in your lifts
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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